Privacy Policy

Last updated: December 2024

At Jopad Officiel, a French company, we take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your information when you use ARKELY.

1. Data Controller

Jopad Officiel French company Contact: through the means available on our website

2. Data Collection and Transmission to Google

2.1 Data Transmitted to Google Gemini API

When you use ARKELY, the following data is transmitted directly to Google's servers via the Gemini API:

Text messages you send
Audio recordings of your conversations
Images and videos you share
Conversation context data

Important: This data is processed by Google according to their own privacy policies. Google may use this data to train and improve their artificial intelligence models.

2.2 Limitation of Our Responsibility

Jopad Officiel has no control over Google's use of your data once transmitted via the Gemini API. We strongly encourage you to review Google's privacy policy to understand their data processing practices.

3. Storage via Memzero

3.1 Memory and History Data

The following data is stored via Memzero (cloud-hosted):

Your conversation history
Memory data for session continuity
User preferences

3.2 Use of This Data

We use this data solely to:

Ensure the application's functionality
Maintain conversation continuity
Improve your user experience

We do NOT use it to train our own AI models.

4. Payment Data Processing

4.1 Stripe Integration

For subscription payments, we use Stripe as our payment processor:

All banking and payment data is stored securely on Stripe's servers
Payment information is protected by Stripe's industry-leading security measures
We do not store complete payment information on our servers
Payment processing is subject to Stripe's privacy policy and terms of service

4.2 Payment Data Security

Jopad Officiel does not have access to your complete payment information. All sensitive payment data is handled exclusively by Stripe in compliance with PCI DSS standards.

5. Legal Basis for Processing

The processing of your data is based on:

Your explicit consent for using the service
Performance of the service contract
Our legitimate interests to improve the service

We only share your data with:

Google (via Gemini API) for service functionality
Memzero for memory data storage
Stripe for payment processing
No other third parties without your explicit consent

7. Your Rights

In accordance with GDPR, you have the following rights:

Right of access to your data
Right to rectification
Right to erasure
Right to data portability
Right to object
Right to restriction of processing

To exercise these rights, contact us through the means available on our website.

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

Data is retained as long as necessary to provide the service and in accordance with applicable legal obligations.

10. International Transfers

Your data may be transferred to third countries (notably the United States via Google and Stripe) with an adequate level of protection or with appropriate safeguards.

11. Changes to This Policy

We may modify this privacy policy at any time. Changes will be published on this page with an updated date.

12. Contact

For any questions regarding this privacy policy or your personal data, contact us through the means available on our website.